We prefer to see you. It really helps us make sure you are on the correct mattress for your rest and can really help educate you on any questions you might have. We list all of our products online so that if you needed time to think about it and you've decided you want to go ahead and purchase during an insomnia spell then you'll be able to. We will give you the names of the mattresses and any other things you requested in store so you should be able to find them online. If you are hesitant about placing the order we understand and you can call us Monday-Friday 10am-5:30pm CST or Saturday 10-4 at 205-663-9733