Return & Cancellation Policy
We are a little old school still and try not to fine print every little thing we do. We keep our return policy, exchange policy, & cancellation policy pretty simple. We do our best to consult you on the best mattress or bed you can purchase within your budget.
All purchases including online and in store policy below:
No refunds, exchanges, or returns including comfort. Mattress haul away is at the discretion of delivery team, no soiled/stained or insect infested mattresses will be accepted. All cancelled standard orders are subject to 25% restocking fee. Any custom made mattress or iron bed orders are not able to be cancelled or refunded at any time. No additional or implied warranties except for manufacturer warranties if applicable.
We reserve the right to refuse service at anytime. Delivery times and product availability varies and does not warrant cause for cancellations. Proper arrangements need to be made to schedule deliveries and we have to be afforded the opportunity to reschedule. If you choose not to accept the delivery dates when applicable, we will reschedule at the earliest time slot we have available, they are first come first serve. Restocking of mattresses can take up to 10 days, but no more than 30 days.